Innovating in "an extremely difficult time"
Observing that "this is undoubtedly an extremely difficult time for our airline with a significant reduction in capacity due to reduced travel demand," Air New Zealand general manager cargo Rick Nelson mentions the introduction of innovative measures to keep Kiwi businesses connected to the world:
"We're offering our customers a range of aircraft charter services covering every port on our network (excluding London). We have also been able to provide customised options from North American markets through to Australia."
The airline has also introduced the concept of a "multi party charter agreement" for small and medium sized customers who can purchase a single airfreight pallet position on a charter flight or work together with a freight forwarder, in order to combine and consolidate shipments. (ah)