HGK Shipping launches AI application
HGK shipping, a European inland shipping company, is accelerating its digital transformation with a new in-house AI application developed in partnership with Cologne-based platform neuland.ai Hub. "Introducing our own AI solution is a decisive step toward becoming a digital shipping company," said Steffen Bauer (pictured right), CEO of HGK AG and managing director of HGK shipping.
According to Kevin Stepan (pictured 2nd left), head of IT business partner management bei HGK shipping, the AI system aims to connect internal processes, speed up data-based decision-making and strengthen service offerings. neuland.ai founder and CEO Karl-Heinz Land (pictured left) added that the collaboration will help HGK evolve into an “AI-first” company, optimising both customer service and employee satisfaction. (js)