AFKLMP Cargo goes 91% digital

Air France KLM Martinair Cargo (AFKLMP) has reached 91% digital bookings, completed the global rollout of its CRM360 system, and seen strong uptake of its PLUS service. The new Salesforce-based CRM now connects 68 stations worldwide, improving speed and customer visibility.

Launched just two years ago, PLUS offers priority loading and fast recovery, with over 90% of users saying they would book it again.

"These milestones show how we’re combining technology, service and innovation to make air cargo faster and simpler for our customers," said GertJan Roelands, SVP Commercial at AFKLMP Cargo. (ah)

www.afklcargo.com