Monitoring shipments of critical vaccines
Delta supports the global effort to beat the pandemic with Covid-19 vaccine shipments within the USA. These critical vaccines are shipped with the highest priority on Delta aircraft, with the entire journey monitored by the airline’s "vaccine watch tower".
Ready 24/7, its team follows each consignment from booking to delivery, proactively updating customers every step of the way. If there is a disruption during any part of the journey, the vaccine watch tower works across numerous divisions on a recovery plan to ensure the vaccines reach the final destination.
James Ryu, manager - cargo control centre: "We are judged every day by the service we deliver to our customers, and this is critical as we build trust with healthcare manufacturers and shippers that we can handle their business." (ah)