Unilode drives AA Cargo digitalisation
Unilode Aviation Solutions has welcomed American Airlines Cargo into its global ULD management and digitalisation network. The partnership covers the management of the airline’s entire ULD fleet, including repair, maintenance and digital tracking. To ensure a smooth transition, Unilode introduced a tailored onboarding programme with roadshows across the US and abroad, and has set up a dedicated customer success team in Dallas-Fort Worth.
"This is more than just managing ULDs — it’s about building trust and providing dedicated support to one of the world’s largest airlines," said Janis Balkens, COO of Unilode. Sam Mendenhall, vice-president cargo operations at American Airlines, added that the collaboration will help modernise operations and boost service reliability. (ah)